Privacy Policy
Last updated: January 1, 2026
Ognjan Grounds LLC ("Ognjan Grounds," "we," "us," or "our") is a landscaping and hardscaping company based in Louisville, Kentucky. We respect your privacy and are committed to handling your personal information with care, honesty, and transparency.
This Privacy Policy explains what information we collect when you visit ognjangrounds.com or contact us about our services, how we use that information, and the choices you have. By using our website or submitting your information to us, you agree to the practices described below.
1. Information We Collect
We keep our data collection simple. We only ask for the information we need to respond to your request and perform the work you hire us to do.
Information You Provide to Us
When you complete the contact or estimate request form on our website, call or text us, or email us directly, we collect the following details:
- Your full name
- Your email address
- Your phone number
- The address of the property where you would like work performed
- Any details you share about your project, such as the type of service, size of the area, timing, and photos or notes
Information Collected Automatically
Like most websites, basic technical information may be collected automatically when you visit, such as your browser type, device type, general location (city or region), the pages you view, and the date and time of your visit. This information does not identify you personally and helps us understand how our website is performing.
2. How We Use Your Information
We use the personal information you provide only for legitimate business purposes directly related to your landscaping or hardscaping project. Specifically, we use it to:
- Prepare and deliver estimates and quotes for the services you requested
- Contact you to schedule site visits, on-site evaluations, and service appointments
- Communicate with you about scheduling changes, including weather-related rescheduling
- Send invoices, receipts, and payment reminders for completed or in-progress work
- Respond to your questions, requests, warranty concerns, or feedback
We Do Not Sell Your Data
Ognjan Grounds LLC does not sell, rent, or trade your personal information to third parties, ever. We do not share your information with advertisers or data brokers. Your name, phone number, email, and property address are used to run our business and serve you, and nothing more.
Limited Sharing
In limited circumstances, we may share information with trusted service providers who help us operate, such as website hosting, email delivery, scheduling, or invoicing and payment tools. These providers may only use your information to perform services on our behalf. We may also disclose information if required to do so by law, court order, or to protect our legal rights, property, or safety.
3. Cookies and Analytics
Our website uses basic cookies and similar technologies. Cookies are small text files stored on your device that help a website function and help us understand how visitors use it.
We use cookies primarily for website analytics, such as counting visits, seeing which pages are most popular, and learning how people find us. This helps us improve our website and make it easier to use. We do not use cookies to build advertising profiles or to track you across unrelated websites.
You can control or delete cookies through your browser settings. Most browsers allow you to block cookies or alert you when a cookie is being set. Please note that disabling cookies may affect how some parts of our website work.
4. How We Protect and Retain Your Information
We take reasonable administrative and technical steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We keep your information only as long as needed to provide estimates and services, maintain business and tax records, honor warranties, resolve disputes, and meet legal obligations. When information is no longer needed, we delete it or securely discard it.
5. Your Choices and Rights
You are in control of the information you share with us. At any time, you may:
- Ask us what personal information we have about you
- Request that we correct information that is inaccurate or out of date
- Request that we delete your personal information, subject to any records we are legally required to keep
- Ask us to stop sending you non-essential messages
6. Children’s Privacy
Our website and services are intended for property owners and adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
7. Third-Party Links
Our website may contain links to third-party websites, such as social media pages or mapping services. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies before sharing any information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. When we do, we will post the updated version on this page and revise the "Last updated" date above. Your continued use of our website after changes are posted means you accept the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, or would like to access, correct, or delete your information, please reach out to us:
- Ognjan Grounds LLC — Louisville, Kentucky
- Email: erich@ognjangrounds.com
- Phone: (947) 201-5848