Terms & Conditions
Last updated: January 1, 2026
These Terms & Conditions ("Terms") govern your use of the Ognjan Grounds LLC website and the landscaping, lawn care, and hardscaping services we provide in Louisville, Kentucky and the surrounding area. By requesting an estimate, scheduling a service, or hiring Ognjan Grounds LLC ("Ognjan Grounds," "we," "us," or "our"), you ("Client") agree to these Terms.
Please read them carefully. If you do not agree with any part of these Terms, please do not use our website or engage our services.
1. Services
Ognjan Grounds LLC provides residential and light commercial landscaping services, which may include lawn mowing and maintenance, mulching, planting, sod installation, trimming and edging, and hardscaping such as paver walkways and patios. The specific scope of work, price, and schedule for each job will be described in the estimate, proposal, or work order we provide to you.
2. Estimates and Pricing
Online Estimates Are Not Final
Any estimate, price range, or quote provided through our website, by phone, text, or email is a preliminary figure based on the information you give us. All online estimates are subject to an on-site evaluation and to the current cost of materials.
After we visit the property, we may adjust the final price based on actual site conditions, measurements, soil and drainage conditions, access, the scope of work requested, and material availability and pricing at the time of purchase.
Written Proposals and Changes
Once we provide a written proposal and you approve it, the agreed price applies to the scope of work described. Any additions or changes you request after work begins may result in additional charges, which we will discuss with you before proceeding.
Payment
Payment terms will be stated in your proposal or invoice. Routine maintenance is generally invoiced after service, and project work may require a deposit before materials are ordered and a final balance upon completion. Invoices not paid by the due date may be subject to late fees and, where permitted by law, collection costs.
3. Weather Delays and Scheduling
Landscaping and hardscaping are outdoor, weather-dependent trades. Ognjan Grounds LLC reserves the right to reschedule any service due to rain, storms, saturated or frozen ground, extreme heat, high winds, lightning, or any other condition we reasonably consider unsafe or likely to produce poor-quality work.
Weather-related rescheduling is not a breach of our agreement, and we are not liable for delays or additional costs that result from it. We will make reasonable efforts to notify you and offer the next available date. Scheduled dates and time windows are estimates and may also shift due to equipment issues, material delivery delays, or other circumstances outside our control.
4. Property Access, Utilities, and Client Responsibilities
Access and Site Conditions
The Client agrees to provide safe and reasonable access to the work area, including unlocked gates, secured pets, and clearance of vehicles, toys, furniture, and other items that could interfere with the work. If we cannot complete a scheduled service because access is blocked, a trip or rescheduling fee may apply.
Underground Utilities and Private Lines
Before any digging, grading, trenching, or installation begins, we will arrange for public utility lines to be located through the appropriate one-call service. However, public locating services do not mark private lines located on your property.
The Client is responsible for identifying and clearly marking all private underground utilities and buried items before work begins. This includes, but is not limited to:
- Irrigation and sprinkler lines, heads, and valve boxes
- Invisible or buried pet fences and wiring
- Landscape lighting and low-voltage electrical wiring
- Private water, gas, electric, or drainage lines, septic components, and French drains
Unmarked Private Lines
Ognjan Grounds LLC is not liable for damage to private underground lines or buried objects that were not marked or disclosed to us before work began. The cost to repair any such damage is the Client’s responsibility.
5. Plants, Sod, and Natural Materials
Plants, sod, mulch, stone, and other natural materials can vary in color, size, texture, and appearance. Samples and photographs are for reference only. Plant and sod health depends heavily on proper watering and care after installation. Any warranty on plant material is described in our Refund & Cancellation Policy.
6. Limitation of Liability
To the fullest extent permitted by Kentucky law, Ognjan Grounds LLC’s total liability to any Client for any claim arising out of or relating to our services or this website is limited to the amount the Client actually paid to us for the specific service giving rise to the claim.
We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of use, loss of enjoyment, or loss of property value. We are not responsible for pre-existing conditions, hidden defects in the property, damage caused by unmarked private utilities, damage caused by the Client or third parties, or natural events such as drought, flooding, disease, pests, or severe weather after the work is complete.
Nothing in these Terms limits any liability that cannot be limited under applicable law, and nothing in these Terms limits our obligation to repair or replace property that we damage during service, as described in our Refund & Cancellation Policy.
7. Insurance
Ognjan Grounds LLC maintains insurance appropriate to the services we perform. If you would like confirmation of coverage, please contact us and we will be happy to assist.
8. Website Use and Intellectual Property
The content on our website, including text, photographs, logos, and design, belongs to Ognjan Grounds LLC or its licensors and may not be copied, reproduced, or used for commercial purposes without our written permission. You agree not to misuse our website, attempt to interfere with its operation, or submit false or misleading information.
Photographs of completed work may be used by Ognjan Grounds LLC for portfolio and marketing purposes. If you prefer that your property not be featured, please let us know in writing.
9. Governing Law and Disputes
These Terms, and any dispute arising out of or relating to them or to our services, are governed by the laws of the State of Kentucky, without regard to its conflict-of-law principles. Any legal action must be brought in the state or federal courts located in Jefferson County, Kentucky, and you consent to the jurisdiction of those courts.
We encourage you to contact us first if you have a concern. Most issues can be resolved quickly through a direct conversation.
10. Changes to These Terms
We may update these Terms from time to time. The version posted on this page, along with the "Last updated" date, applies to services requested after that date. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
11. Contact Us
Questions about these Terms? Contact us:
- Ognjan Grounds LLC — Louisville, Kentucky
- Email: erich@ognjangrounds.com
- Phone: (947) 201-5848